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Disaster Staffing Toolkit

  • Fires put housing at great risk, endangering housing assets, businesses and residents
  • The smaller photograph shows what Avenue C looked like immediately after Hurricane Sandy in 2012. Credit: Dave Sanders for The New York Times


Disaster can strike at any time, and a poorly managed response can put property and lives at risk.

This Toolkit equips multifamily affordable building owners & managers with a plan to address crisis.

Watch the video or scroll down to learn more.

Do you know the risks of climate on your housing portfolio? Read More

Disaster takes many forms — hurricane, earthquake, tornado, flood, fire, power outage, hazardous spill or act of terrorism. A disaster can build over days or weeks, or hit suddenly without warning. When a disaster occurs, a poorly managed staff response can put the safety and well-being of housing residents at risk, and expose housing owners to unnecessary costs, difficulties and liability risks.

Click here to find out if your affordable housing property is at risk from natural hazards or climate events.

Why is having a Business Continuity Plan essential? Read More

Having the right plan in place before disaster strikes will increase your property's physical & financial resiliency and contribute to a response which is effectively managed and coordinated across staff, departments, partner agencies and sites.

The Ready to Respond: Business Continuity Toolkit is based on the Incident Command System (ICS), a planning framework used by federal, state and local first-responder agencies to help structure command, control and coordination of emergency response

Click here to learn more about the benefits of a Business Continuity Plan

Create Your Business Continuity Plan


Identify & Orient 
Your Team Leader

Your Team

Your Response

Appoint an Emergency Preparedness Coordinator (EPC) who will 

  • Develop the Business Continuity Plan
  • Prepare staff for their disaster response roles, and
  • Oversee ongoing maintenance.
  • Customize staffing chart
  • Assign disaster response roles
  • Distribute job action packets
  • Plan & conduct regular tabletop exercises.
  • Assess your response to crisis with After Action reports
  • Update your plan as staff & organizational needs change.