Disaster takes many forms — hurricane, earthquake, tornado, flood, fire, power outage, hazardous spill or act of terrorism. A disaster can build over days or weeks, or hit suddenly without warning. When a disaster occurs, a poorly managed staff response can put the safety and well-being of housing residents at risk, and expose housing owners to unnecessary costs, difficulties and liability risks.

Having the right plan in place before disaster strikes will increase your property's physical & financial resiliency and contribute to a response which is effectively managed and coordinated across staff, departments, partner agencies and sites.

The Ready to Respond: Business Continuity Toolkit is based on the Incident Command System (ICS), a planning framework used by federal, state and local first-responder agencies to help structure command, control and coordination of emergency response